Business Excellence Convention focuses on long-term value creation
Creating long-term value was the theme of the annual Business Excellence Convention (BEC), which concluded in Chennai on December 7, 2013. The two-day event saw senior Tata leaders, the group’s business excellence community, and experts from various fields discuss how, in a changing business environment, companies needed to look beyond short- term profits and preoccupations to focus on strategies that will help build longevity for their business and their brands.
Group Chairman Cyrus P Mistry also attended the convention, participating in the deliberations, both as part of the audience and during an interaction with Group Executive Council member Dr Nirmalya Kumar. “Every time I meet a new company and people within our existing companies, I see the opportunities unfold continuously. We have a huge amount of depth and breadth within the group and each of the Tata companies has grown further and each of our smaller companies has new avenues to open up,” he told Dr Kumar, when asked about the opportunities ahead for the Tata group. Mr Mistry also answered questions from members of the audience, sharing his views on topics such as globalisation, employee engagement and diversity.
Earlier, delivering the opening remarks at the convention, Prasad Menon, chairman of Tata Quality Management Services (TQMS), thanked the Chairman for his commitment to the business excellence (BE) movement and for showing a new direction in the form of the recently-introduced presentations by assessing teams to the boards of the companies they had assessed.
Sunil Sinha, chief, Group Quality Management Services, presented an overview of the excellence journey in 2013 and also summed up the way forward. Mr Sinha also informed the audience about some key changes to the Tata Network Forums (TNFs).
- For crossing the 450 band through basic assessment. The awards were handed out by Dr Mukund Rajan, brand custodian, chief ethics officer and GEC member.
- For serious adoption; companies that broke into the 450 score band through rigorous assessment. Awards handed out by NS Rajan, GEC member and head of Group HR.
- For active promotion; companies that broke into the 500+ band in standard assessment. Awards handed out by Ravi Kant, VC, Tata Motors.
- At a special event by the sea at Vivanta by Taj Fisherman’s Cove, Chennai, on December 5, the convention recognised the contribution of assessors to the BE movement: the six best assessor teams, top 10 assessors, 10 long-serving team leaders, and 10 long-serving mentors.
The two-day event had an impressive list of speakers and panellists from fields such as business, economics, history, environment, sports and the performing arts. Historian RamchandraGuha, Prof Jean-Philippe Deschamps of IMD, Lausanne, Arvind Subramanian of the Peterson Institution for International Economics, environment and social activist Dr Shekhar Singh, eminent Bharatanatyam dancer MalavikaSarukkai, and former badminton champion Prakash Padukone added depth and texture to the deliberations by sharing their own ideas and experience. Unilever chairman Paul Polman also addressed the convention via telepresence.
| Top 10 assessors | Company |
| Behram R. Sabawala | DIESL |
| Ramakrishnan Venkataraman | TCS |
| Vivek Talwar | Tata Power |
| Jayant Balan | Voltas |
| Narayanan Ayipuzha | TCS |
| Sonal Ramrakhiani | TCS |
| C. Srivatsan | Tata Steel Wires |
| K K Mahajan | Tinplate |
| Shyam Sunder | Tata Steel |
| Long-serving mentors | Company |
| Jamshed Daboo | Trent Hypermarkets |
| Anil Sardana | Tata Power |
| Bhaskar Bhat | Titan |
| Phiroz Vandrevala | Diligenta UK |
| Homi Khusrokhan | Tata Capital |
| PK Ghose | Tata Chemicals |
| Sanjaya Sharma | Tata Interactive |
| Patrick Mcgoldrick | Tata Technologies |
| Sandipan Chakravortty | TSPDL |
| Ajoy Misra | TGB |
Best performing assessor teams (companies assessed)
- JLR
- Tata Communications
- Tata AIA Life Insurance
- Tata Ficosa
- Tata Business Support Services
- TCS
Company recognitions:
450+ score band for the first time, through basic assessments
- Tata Capital
- Tata Business Support Services
- Tata Pigments
'Serious Adoption' - 450 points in standard assessments
- - Mjunction
- The Indian Steel and Wire Products
- Tata Toyo Radiator
'Active Promotion' - 500 points in standard assessments
- Tata Housing Development Company
- CMC
- Jamipol